CAINIAO China Warehouse 2025 Spring Festival Holiday Schedule

Cainiao's CN warehouse will be closed for the Spring Festival from January 27 to January 31, 2025, resuming operations on February 1.

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As the year concludes, warm wishes are extended for the winter season. With the Spring Festival holiday approaching, Cainiao's consolidation warehouse will temporarily suspend operations DURING The Spring Festival, leading to delays in package inbound and outbound processing.

Spring Festival 🏮 Holiday Schedule

Holiday period: Saturday, January 27 to Wednesday, January 31 (Beijing Time)
Work resumes: Thursday, February 1 (Beijing Time)

Details:

👉 The last package processing for both inbound and outbound shipments is scheduled for January 27, 2025 (Beijing Time).
👉 Warehouse operations are set to officially resume on February 1, 2025 (Beijing Time).

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Special Notes

Warehouse operations during the holiday:
- All outbound order processes, including pickup and customs clearance, will be suspended during this time.
- Some delays in logistics services may occur due to the Spring Festival.
Arrangements after the holiday:
- Upon resumption, the warehouse will prioritize processing shipments and inbound packages based on the order of receipt.
- Apologies are extended for any inconvenience, and understanding is appreciated.
Customer service availability:
- The service team will remain online during the holiday to address inquiries.
- Longer response times may be experienced due to higher volumes of inquiries during this period.